# Wassist: WhatsApp AI Agent for Shopify Brands

> Wassist is a WhatsApp AI agent for UK Shopify brands that turns product questions into orders.

- **What it is:** Wassist is a WhatsApp AI agent for Shopify brands. It answers product questions in your brand's voice, takes orders with in-chat checkout, and looks up orders by phone number.
- **Best for:** UK DTC brands doing £1–10M on Shopify. Pay-as-you-go for smaller stores.
- **Price:** 30p per conversation, £300/month minimum on Pro; £1 per conversation on pay-as-you-go.
- **Updated:** November 2026

## What it does

- Answers product questions on WhatsApp in your brand's voice, day and night, from your catalogue, metafields and policies.
- Takes orders in the chat with product cards and in-chat Shopify checkout.
- Looks up orders by the shopper's phone number, so order support needs no ticket.
- Hands anything it shouldn't answer to your team in Gorgias or eDesk, with the whole conversation attached.

## Proof

Roarsome, a UK Shopify brand, went live 15 days after the first call. Shoppers who started a WhatsApp conversation spent £176 per order against a £108 store average (+62%). At least 6.5% of questions ended in an order, against a 1.3% site conversion rate, and 57% of customer questions were answered with no human involved. [Read the case study](https://wassist.app/case-studies/roarsome/).

## Links

- [Pricing](https://wassist.app/pricing/)
- [Apps and integrations](https://wassist.app/apps/)
- [Answer product questions on WhatsApp](https://wassist.app/use-cases/product-questions/)
- [Wassist vs Kanal](https://wassist.app/compare/kanal/)
- [Wassist vs Charles](https://wassist.app/compare/charles/)
- [Book a demo](https://wassist.app/talk/)